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Before contacting our support team, please read the Frequently Asked Questions page, which answers most common questions.
If you have a question that is not on the FAQ page or notice an error, feel free to write to
support@almersoft.com.
We answer questions in the order we receive them, almost always within 24 hours (usually 10-12 hours).
It is important that we understand and can duplicate your problem, so please give us the following info:
- The OS you use (for example, Windows 98 SR-2);
- The program and its version number;
- Detailed description of the problem including error messages, screenshots, how it happens, etc.
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